Adobe Creative Suite 3 is Pure Crap!
Monday, October 8, 2007 at 09:09 Well, the title says it all... I'm not talking about the software itself but rather the installation process. I tried on 3 differents computers (Vista 64-Bits & 32-Bits) and I always end up in a dead end.
First, when I tried to install to another drive than C:\ (because there was not enough space available) the installer refused to continue on anoter partition... always telling me there was not enough space (you need at least 1.4Gb available on the C:\ drive even when installing elsewere).
Then when I repartitioned my drive to get more free space on the C:\ drive, the installation when thru but I got the following warning at the end:
And when I try to start any of the CS3 program, I get the following:
"Licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help."
After this first experience I tried with a Vista 64-Bits computer and I got the same stupid message and during the installation, I also had to point to AdobePDF.dll (in the AMD64 folder above) to allow Acrobat Professional 8 to continue...
Then I installed on a brand new computer with Vista 64-Bits and the same happened so CS3 installer doesn't like Vista at all.
I've been browsing the net and adobe's website for a solution and I tried many different approach but still no luck:
- Enable or disable UAC
- Launch from command line with administrator previleges (run as...)
- Copy installation files to the hard drive and then launch the installation
- Move or delete the cache.db file (Program Files\Common Files\Adobe\Adobe PCD\cache)
- Search installation log for "ERROR" and "DEBUG"
- Tried on 3 differents computers with Vista 64-Bits and 32-Bits
Well, that's about it... here are some really helpfull recommendation regarding CS3 on Vista from Adobe:
TechNote Troubleshoot installation problems (Adobe Creative Suite 3.x on Windows Vista)
- Make sure that the system meets the minimum requirements for Adobe Creative Suite 3
- Check the DVD and DVD-ROM drive.
- Install Adobe Creative Suite 3 in a simplified mode from the desktop.
- Optimize handling of temporary files by Windows Vista.
- Repair and defragment hard disks.
- Scan the system for viruses.
- Install Adobe Creative Suite 3 on a different computer.
- Visit the Adobe User to User Forums.
WoW Now that's HELPFULL, Thanks Adobe. Great job.
I think I found it. I added a application.xml.override file in the installation folder. It is used to perform silent (Unattended) installation.
Even if I wasn't using it, I guess it was taken into account because nothing was working.
It looks like this file was badly formated. When I copied the XML example from the Adobe documentation, the double quotes tag (") wasn't the proper caracter (similar but not valid).
Also, I'd like to point out this XML is crappy if you take a look at the first line and the fact that the <charge> tag remains open.
Way to go Adobe!
<?xml version="place1.0" encoding="utf-place8"?> WTF???
<Configuration>
<Payload>
<Charge> Remains unclosed?
<Data key="Serial" protected="0">SERIALKEY</Data>
<Data key="Registration">Suppress</Data>
<Data key="EULA">Suppress</Data>
</Payload>
</Configuration>
One last detail, I have been unable to install with this file yet. I have to remove it from the installation source (or rename it) in order to install. Otherwise the file is taken into account and it doesn't work...
The fun part is that it takes at least 1 hour to remove the creative suite and then try to reinstall. :-(
Crap!
Reader Comments (8)
I challenge if any Adobe Technicians can install that in my computer. Anyways there is no use banging my head on the wall, just forget about this and use your CS2.
Where's the AMD64 folder above?
IF YOU BUY THIS JUNK IT"S YOUR MISTAKE. Take it from a "LOSER" - save yourself the misery.
I am digging through all the same info and not getting anywhere. I am going to try to call Adobe Tech Support tomorrow.
I seem to be having a different problem from anyone else. My install works just fine. I have Adobe Design Standard CS3 student edition but I am using Vista 64-bit on a new HP laptop with Vista Home Basic.
I can install fine but when I run Photoshop it just hangs on loading. Once or twice it got all the way to "register product" but that thing didn't seem to work correctly and crashed everytime.
Argh!
I am typing this on my new out of the box HP desktop computer and can tell you that the OEM Adobe CS3 disk WILL NOT perform a successful installation.
CS3 was working on my laptop until a week ago and poof! I, like others, spent too much time trying to resolve the problem with no luck.
I loved Macromedia and was not pleased when Adobe took over. Now I'm reminded why!!
Ahhhhhh....
Thanks for listening.